Refund policy

We accept return requests made within 30 days after you receive your item.

To be eligible for a return, the item must be unworn, unused, with tags, and in its original packaging. You must also provide the receipt or other proof of purchase.

To start a return, contact us at plantsandaliens@gmail.com. Returns sent without approval will not be accepted.

Approved returns must be sent to:

CHRISTUS REX
67 Cambridge Pl APT 4R
Brooklyn, NY 11238
United States

For a change of mind or a size selected by the customer, the customer pays the return shipping cost. CHRISTUS REX pays the return shipping cost when the item is defective, damaged, or different from the item ordered.

Inspect your order when it arrives. Contact us promptly if the item is defective, damaged, or incorrect so we can review and correct the issue.

Personalized or custom-made items cannot be returned, except when they are defective, damaged, incorrect, or when the law requires a return. Standard made-to-order catalog items remain eligible under this policy.

Sale items and gift cards cannot be returned, except when the law requires a return.

The fastest way to exchange an item is to return the original item. After the return is accepted, place a separate order for the replacement item.

If an order is shipped into the European Union, you may have a 14-day right to cancel or return the order without giving a reason. The item must be unworn, unused, with tags, and in its original packaging, and you must provide proof of purchase.

We will tell you when we receive and inspect the return. If approved, the refund will be sent to the original payment method within 10 business days.

Your bank or credit card company can require more time to post the refund. Contact plantsandaliens@gmail.com if more than 15 business days have passed after we approve the refund.